SAP is committed to providing its customers with world-class solutions that help address data quality and information management challenges. In order to make these types of ongoing investments, at times we need to end of life certain technologies as well. As a result, SAP will retire the SAP Rapid Mart products this year. The goal of this communication is to provide a notification to all customers of this end-of-life (“EOL”) action, provide you with details on what products are affected, make available to you various resources for more detailed information, and point you in the right direction for replacement solutions that you can upgrade to.
The following is a list of products that we will discontinue related to SAP Rapid Marts:
- BA&T SAP Accounts Receivable Rapid Mart
- BA&T SAP Accounts Payable Rapid Mart
- BA&T SAP Cost Center Rapid Mart
- BA&T SAP General Ledger Rapid Mart
- BA&T SAP Sales Rapid Mart
- BA&T SAP Purchasing Rapid Mart
- BA&T SAP Inventory Rapid Mart
- BA&T SAP Project Systems Rapid Mart
- BA&T SAP Prod. Plan. Systems Rapid Mart
- BA&T SAP Plant Maint. Sys. Rapid Mart
- BA&T SAP HR Rapid Mart
- BA&T SAP Fixed Assets Rapid Mart
- BA&T SAP Rapid Marts, Edge edition
Please note that all of these Rapid Mart solutions have also reached the end of their mainstream maintenance. It is important to clearly state that SAP will continue to honor all current maintenance agreements. However, once the current maintenance and support agreements expire, no further support will be available directly from SAP. SAP customers should contact their Account Executive or the Maintenance and Renewals team with questions on the expiration of their current contracts.
Product Upgrade and Future Support Options
DatalyticsTechnologies (”Datalytics”) has announced that it will sell, maintain , support and enhance the Rapid Mart Solutions. Please refer to Datalytics’ press release http://www.news-sap.com/partner-news/) on this important news. Customers may contact Datalytics Technologies directly for more information. SAP makes no representation or warranty with respect to any services or products provided Datalytics.
If you purchase your SAP solution through an SAP reseller or VAR partner, you can also reach out to them for more information on purchasing support from Datalytics.
Resources and Contacts for additional information
If you have any questions about your Rapid Mart products and options moving forward, please contact your SAP Account Executive. If you do not know who your AE is, please contact the customer interaction center (CIC). The CIC is available 24 hours a day, 7 days a week, 365 days a year, and it provides a central point of contact for assistance. Call the CIC at 800 677 7271 or visit them online at https://websmp207.sap-ag.de/bosap-support. Additionally, you can reach out directly to the SAP reseller or VAR partner you have worked with in the past.
This announcement marks the end of life for SAP Rapid Mart solutions. While we are not excited to see these solutions go, we are confident that our customers’ investments in Rapid Mart products remains sound.
Again, we want to emphasize that SAP is highly committed to providing leading enterprise information management solutions that help you to meet your rapidly growing business requirements. We thank you very much for your continued support.