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Timeout for Real-time service via Web Service call

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Hello,

 

I am calling a Real-time Service via Web Service. The answer from DI is:

 

Code:

{{{

 

Web Services is unable to process the request to call real-time service 'NewService1' using Access Server 'cdi5BOE:4000'. Error: Server sent back error: Communication Error. See real time job log for details.

 

}}}

 

 

and the log says:

 

Code:

{{{

 

(11.7) 11-16-07 16:19:14 (E) (3140:3300) Unknown: BODI-300137: SP(NewService1, CDI5BOE:3500)::flowThread() Flow became invalid during waiting for request

(11.7) 11-16-07 16:19:37 (E) (3140:5964) Unknown: BODI-300052: ERROR: Real-time data flow startup timeout 300 expired. (Job:'STS_RealtimeDashboardAlert'--

                                                  Service:'NewService1'-- Service Provider:'CDI5BOE:3500')

 

}}}

 

 

I can run the same service in Designer, and it works...

I also tried to increase the timeout value at 10000, with the same result...

Any idea? What can be the cause?

 

Thank you in advance,

Adrian Mitrica


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