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SIA Error Failed to Decrypt object 100

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Hi Folks,

 

I am new to Data Services and trying to pick it up. We have a Setup of Data Services done by a contractor. We have a distributed setup of the BOBJ and Data Services components separate from the SQL Server installation.

 

We started facing problems after the SQL Server user password expired. The contractor did not set it up a Non Expiring. I remember the password which was set so I changed the user to non Expiring and gave the same password. Also the ODBC connection from the BOBJ server to SQL works fine but when the SIA agent logs give error. " Failed to retrieve cluster name from the database. Reason : Failed to decrypt object 100 using cryptographic ID: 4. '

 

I get the same error when I open the Configuration tab. I am trying to use the Specify option but there it asks me for a cluster key which I don't know.

 

Any help.

 

BTW : This is not a clustered installation, we have only one node.

 

regards

Yogesh


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