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Installer has detected that a previous operation did not complete.

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Hi all,

 

I'm getting following error message while installing Information Steward 4.0 SP1.

 

Installer has detected that a previous operation did not complete. Do you want to resume?'

 

 

I guess this is due to the partial install that did not complete previously. I tried deleting the Information Steward folder from Program files and also relevant registry keys but that didn't resolve this issue.

 

As a last resort, I renamed InstallData folder in C drive but while installing IS it is not detecting already installed BI4 Platform and Data Services. Is there solution for this?? I don't want to corrupt my BI4 Platform and DS installation.

 

 

Thanks


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