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SAP IS 4.2 - (FWB 00008) & (FWM 20031)

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Hi Everyone,

 

I'm facing this error when I try to login to IS and to CMC :

 

IS

 

Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

 

 

CMC

 

Account information not recognized: Could not reach CMS 'SS-JHQ-DSD:6400'. The CMS on machine 'SS-JHQ-DSD' was stopped due to a critical error. (FWM 20031)

 

 

How can I trace the cause of this ? I'm sure it is related to CMS, but how to resolve it ?

 

I'm using Oracle DB, what do I need to do here to see if CMS DB is fine ?

 

Regards,


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